Return Policy

Clearology products can be returned within 30 days for a full refund, as long as no more than 50% of the product has been used. Bundles and kits must be returned with all original components; individual products within the bundle/kit cannot be returned separately. If you experience stinging or burning with any product(s), wash off immediately and contact us for further instructions.

If items are damaged or shipped incorrectly, they will be replaced or exchanged at no cost to you, provided that claims are made within seven business days of receiving the products. The customer is responsible for the cost of shipping returned items. 

Returns will only be accepted with a return authorization. To obtain a return authorization, please contact us at info@myclearology.com.